Privacy Policy

Last updated: November 14, 2024

+91 87432 19065 values your privacy and is committed to protecting your personal information. This privacy policy explains how we collect, use, and safeguard your information when you use our website and services, in accordance with the Information Technology Act, 2000, Information Technology Rules, 2011, and other applicable Indian data protection laws.

1. Data Controller

+91 87432 19065 is the data controller responsible for your personal data. If you have any questions about this privacy policy or our data practices, please contact us using the contact information provided in the "Contact Us" section.

2. Information We Collect

We may collect the following types of information:

Personal Information: Information such as name, email address, postal address, and phone number when you contact us or use our services.
Automatically Collected Information: Information such as your IP address, browser type, device information, and browsing patterns through cookies or similar technologies.
Third-party Information: We may receive information about you from third-party services such as social media platforms when you interact with our content on these platforms.

3. Legal Basis for Processing

Under Indian data protection law, we must have a legal basis for processing your personal data. We rely on the following legal bases:

Consent: When you have explicitly given permission for us to process your personal data for a specific purpose.
Contract: When processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
Legal Obligation: When processing is necessary to comply with a legal obligation to which we are subject.
Legitimate Interests: When processing is necessary for our legitimate interests or the legitimate interests of a third party, provided these interests are not overridden by your interests or fundamental rights and freedoms.

4. How We Use Your Information

Your information may be used for the following purposes:

To provide and manage our services (legal basis: contract).
To respond to your inquiries and requests (legal basis: legitimate interests).
To improve website functionality and user experience (legal basis: legitimate interests).
To send marketing communications (legal basis: consent).
To comply with legal obligations (legal basis: legal obligation).
To detect and prevent fraud or secure our services (legal basis: legitimate interests).

5. Data Retention

We will retain your personal data for as long as necessary to fulfill the purposes for which we collected it, including to satisfy any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider:

6. Sharing and Disclosure of Information

We may share your information in the following circumstances:

7. International Transfers

We may transfer your personal data to countries outside of India. When we do so, we ensure a similar degree of protection by implementing at least one of the following safeguards:

Transfers to countries that the Indian authorities consider to provide an adequate level of protection.
Use of specific contracts approved by the appropriate Indian authorities that give personal data the same protection as in India.
Where we use providers based in the US, we may transfer data to them if they are part of an arrangement between India and the US that provides similar protection for personal data shared between the two regions.

8. Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, accessed, altered, or disclosed in an unauthorized manner. These measures include:

Encryption of personal data where appropriate
Secure IT systems with restricted access
Regular testing and evaluation of our security measures
Staff training (on data protection and information security)

Although we take reasonable steps to protect your data, no method of transmission over the Internet or electronic storage is 100% secure.

9. Your Rights

Under Indian data protection laws, you have the following rights:

Right to be informed: about how we use your personal data.
Right to access: the personal data we hold about you.
Right to correction: if your personal data is incorrect or incomplete.
Right to erasure (also known as 'right to be forgotten'): in certain circumstances.
Right to restrict processing: to restrict the processing of your personal data in certain circumstances.
Right to data portability: which allows you to obtain and reuse your personal data for your own purposes.
Right to object: to processing based on legitimate interests, direct marketing, and research/statistical purposes.
Rights related to automated decision making and profiling: to reduce the risk of decisions being taken without human intervention.

To exercise these rights, please contact us using the contact information provided in the "Contact Us" section. We will respond to your request within one month. You will not have to pay a fee to access your personal data or to exercise any of your other rights, unless your request is clearly unfounded, repetitive, or excessive.

10. Cookies and Similar Technologies

We use cookies and similar tracking technologies to track activity on our website and to hold certain information. For more information, please see our Cookie Policy.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We recommend that you review the privacy policies of these third parties before providing them with your personal information.

12. Children's Privacy

Our services are not designed for children under the age of 13. We do not knowingly collect personal data from children under 13. If we discover that we have collected information from a child under 13, we will promptly delete this information. If you believe we might have any information from or about a child under 13, please contact us.

13. Policy Updates

We may periodically update this privacy policy to reflect changes in our practices or for operational, legal, or regulatory reasons. Changes will be posted on this page with a revised "Last updated" date. We recommend that you review this policy regularly.

14. Contact Us

If you have questions about this privacy policy, wish to exercise your data protection rights, or have a complaint, please contact us:

Email: [email protected]
Address: 42/B, Mahalaxmi Gardens, Jayanagar 4th Block, Bangalore, Karnataka 560041, India
Data Protection Officer: You can reach our DPO at the email address above.

Your right to complain: You have the right to lodge a complaint at any time with the appropriate regulatory authority in India responsible for data protection matters. However, we would appreciate the chance to address your concerns before you approach the authority, so please contact us in the first instance.